Viking Guest Services

Viking River Cruise Guest Services

Don Bucolo, or “DB”, loves everything about cruising- the ocean, the food, and the atmosphere. While he may be obsessed with doing extensive amounts of research on ships and all elements of a cruise, Don enjoys sharing his new found knowledge with fellow cruisers. When he is not sailing the high seas, he does whatever his wife tells him to do-it only took 10 years to realize this.
Don Bucolo
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2 comments on Viking Guest Services

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  1. I have been spending hours trying to find the email/name of the Viking river cruises and
    have come up with nothing. Plenty available for ocean cruises.
    I accidentally hit the submit button for a trip, called immediately and was told I was out of luck
    other than for vouchers. Many other details, but tried to rebook the trip and the vouchers came in two
    hours AFTER they cancelled me. My agent had that day off and the next and the next and I finally called
    another one. He said he couldn’t rebook -that special was over and nothing was available.
    I would say this all adds up to very poor customer service.

    Sorry. was looking for guest services manager for river cruises.